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Papers On Management Theory & Applied Operations Mgt.
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Off-Site Team Management
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This 6 page paper takes a look at Maruca's Harvard Business Review article published under the title "How Do You Manage an Off-site Team?" The hypothetical example provided by the author is used to explore management when some employees telecommute. Problems of telecommuting are discussed and solutions are explored. Bibliography lists 4 sources.
Filename: SA107Off.wps
Operational Management: The Importance of Supply and Demand
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An 8 page review of "Too Many Irons in the Fire Managing Design Capacity in an
Uncertain World" (1998) by Donald Reinertsen. Utilizes secondary
sources as well to clearly illustrate that an integral part of any
business is balancing demand and capacity within the confines of the
processes which are inherent in that business. Includes a 2 page
annotated bibliography listing 7 sources.
Filename: PPoprMng.wps
Operational Risk
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A 9 page paper. Experts have not yet agreed upon a clear and concise definition of the concept of operational risk. Basically, it covers all the operations of the company and thus is exacerbated by technological and human error. This essay offers the current accepted descriptions of what operational risk means, how it is managed and what today's risk manager does. The writer also provides an example of how operational risk was not considered in one company and they, as a result, folded. Bibliography lists 10 sources.
Filename: PGoprsk.wps
Operations and Finance at Vodafone
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A 10 page paper discussing the company that is now
the world's largest provider of wireless telephone communications with its acquisition of
German Mannesmann. The operations section discusses the difficulties that Vodafone could
face in integrating its US and German acquisitions into its British culture, recommending that
the company institute training for assisting employees in serving the company's current base of
50 million customers. The finance section assesses the company in terms of its balance sheet
and various valuation ratios, including P/E, P/S, PEG, ROA and ROE. Includes a balance
sheet appendix. Bibliography lists 7 sources.
Filename: KSVodafone.wps
Operations at Dunkin� Donuts� Drive-Through
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A 5 page paper describing observation of a Dunkin� Donuts� drive-through window at lunchtime and just before the early-morning rush hour. The purpose of the observation is to assess operations specific to the drive-through. The paper concludes that Dunkin� Donuts� shift to central factory production may enable it to provide greater selection to customers, improving productivity in larger markets by avoiding lost sales. In smaller locations, it needs to be attuned to the fact that customers expect any standard menu item to be available during business hours and make some effort to see that it is. Bibliography lists 3 sources.
Filename: KSmgmtOpsDunkD.rtf
Operations at Firestone
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A 12 page paper discussing events surrounding the recall of more than 13 million Firestone tires, those that Ford Motor company had placed on nearly all of its sports utility vehicles. The companies had enjoyed a century-old relationship, and the hope is that they will be able to reconcile their differences in the future. Bibliography lists 13 sources.
Filename: KSfirestone.rtf
Operations at Thompson Telescopes, Ltd.
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A 14 page paper discussing the case of manufacturing inefficiencies at Thompson Telescopes. The company has enjoyed impressive growth in recent years, and it has long outgrown its former approach to manufacturing. Currently, the Sales department controls all aspects of operation, though it may not be fully aware of the control it has over the entire company. The paper identifies the problems originating with Sales, Engineering and current processes, making recommendations for improving operating efficiency and improving customer satisfaction. Bibliography lists 4 sources.
Filename: KSmgmtOpsThom.rtf
Operations Management
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This 2.5 page paper provides a basic introduction to operations management. The essay explains what it is and reports three approaches that increase the efficiency and/or effectiveness of the operations management department. Bibliography lists 7 sources.
Filename: PGopmg4.rtf
Operations Management
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This 5 page paper gives an overview of four areas of operations management; the way a location is chosen, what Total Quality Management (TQM) is and how it works, product and process layout, and the role of technology in operations management. The bibliography cites 5 sources.
Filename: TEopmang.rtf
Operations Management
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This 5 page paper reviews Several articles from the Harvard Business Review related to operations management. The articles are evaluated and recommendations are made. An executive summary is included. Bibliography lists 6 sources.
Filename: SA417om .rtf
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