IMPORTANCE OF LEADERSHIP IN TOTAL QUALITY MANAGEMEMENT
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This paper discusses the concept of Total Quality Management and demonstrates why support for this business idea is necessary from the top down. The paper also discusses Microsoft,Inc., and how its practices support those of TQM. Bibliography lists 6 sources.
Filename: MTTQMlea.rtf

Improvement Through Total Quality Management: Rhetoric Or Reality
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A 6 page paper. Total Quality Management (TQM) has become controversial due to companies saying it really did not result in great improvement. Researchers have found that these companies are doing more talking than acting when it comes to implementing the processes of TQM. This paper discusses the reasons for failure and how the process has been shown to be successful in numerous ways. Bibliography lists 6 sources.
Filename: PGtqm12.rtf

Improving Teams' Communications Skills
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A 6 page paper addressing the situation of deteriorating team functioning. The effectiveness of some of the organization's teams has been diminished by means of increasing occurrence of conflict, rumor and backbiting. The paper reviews the observations of several communications writers and consultants, and recommends exercises at the team level designed to improve communications and assist individuals in maintaining a perspective that focuses on the company, rather than on the individual. Bibliography lists 7 sources.
Filename: KSbusComm.wps

In Favor of Wal-Mart
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A 5 page paper written as an editorial arguing in favor of granting Wal-Mart the variance it needs to build a store in a small town. The author of the editorial complains that life has changed over the past generation but that most small-town shop owners have not. They are open only when working people are working, and they carry items owners prefer rather than those most useful to their customers. It gives an example of a successful New Jersey pet store located between a Wal-Mart and a PetSmart. The pet store�s success arises from the fun atmosphere of the store and the fact that it meets customers� needs. Pressure from Wal-Mart can provide the immediate need for positive change. Bibliography lists 3 sources.
Filename: KSwalmComp.rtf

Incorporating E-Marketing In The Marketing Plan
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An 8 page paper. E-commerce continues to grow at exponential rates. In today's marketplace it is essential for companies to incorporate e-marketing in their overall marketing plan. This essay explains that e-marketing still requires the company to consider segmentation and positioning. The differences are also discussed. Three types of Web positioning are explained. Characteristics of Web shoppers are reported. Bibliography lists 9 sources.
Filename: PGemkt.rtf

Industrial Research; A Case Study
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This 16 page paper considers the New Zealand organization that is a subsidiary of the Crown Research Institute in an holistic way. The paper looks at the expectations of the stakeholders and the position of the business in a competitive environment as well as its financial position. The final part of the paper then considers the weaknesses and recommends actions that may be undertaken to protect and enhances the organizations position. The bibliography cites 4 sources.
Filename: TEindres.wps

Influences on a Business
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This well written 20 page paper consider the macro and micro environmental influences that may be felt by a business. To demonstrate this the example of the retail sector is used, but the models may be equally applied to other industries. To demonstrate this and discuss the influences the paper uses the analytical models of Porter's Five Forces, a PEST analysis and a SWOT analysis. In this way a variety of internal and external influences are discussed. The paper uses plenty of examples to illustrate the points raised and give real examples of their application. The bibliography cites 6 sources.
Filename: TEanalys.wps

Influences on the Competitive Environment in the United Kingdom
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This 8 page paper considers aspect of the economic environment which can impact on the competitive nature of businesses. Productivity, wages and exchange rates are examined for their possible effect. To illustrate this the example of the United Kingdom is used. The bibliography cites 6 sources.
Filename: TEcometi.wps

Information Management
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5 pages in length. Information management within an organization is dealt with in many ways. Most commonly we see data management such as that utilized through computer systems, e-mail and the internet. In addition to this type information management however, this paper will consider other topics such as how an organization uses shared knowledge, open-book management, and how to manage the deluge of information within the organizational structure. It is also important to deal openly and honestly with the employees, while aligning all systems of information and business infrastructures. Bibliography lists 3 sources.
Filename: JGAinfom.wps

Information Systems Applied to a Hotel
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A 15 page paper discussing several points of consideration first in determining whether a hotel should convert manual systems to an automated one, then evaluating items such as the relative worth of maintenance contracts, data security and the ability of the automated system to increase efficiency and customer service. Bibliography lists 3 sources.
Filename: KSitHotel.rtf

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